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Quality Assurance
PML Microbiologicals maintains a documented quality management system designed and implemented to fulfill ISO 13485:2003, the FDA Quality System Regulation and the Canadian Medical Device Regulation. This system creates a framework for establishing, documenting, implementing and maintaining a quality management system, and maintaining effectiveness with the requirements of the International Standard. PML is committed to establishing, implementing and maintaining our quality system.
Our quality policy depicts our continued commitment to ensuring that we continually meet or exceed our customers' needs and expectations.
PML is unwavering in its pledge to identify and implement any changes necessary to ensure and maintain the continued suitability and effectiveness of the quality management system. We guarantee quality assurance through the use of the quality policy, quality objectives, audit results, analysis of trend data, corrective and preventive actions and management review.
quality policy
We will deliver quality products on time to our customers using repeatable processes.
To achieve this we will:
- Ensure our products meet and/or exceed their published specifications.
- Empower each employee to be proactive in supporting continuous improvement.
- Monitor the service level to customers using key metrics.
- Continuously improve management systems to ensure our work is consistent with this commitment.
PML Microbiologicals Executive Management team is committed to this policy and will provide the leadership, resources, and training to support it.